FAQ

Will You Support Printer X
Sorry, but we don't support your particular printer right now :-( We'd love to be able to make an enclosure for every printer out there! The pro...
Tue, 5 Jul, 2022 at 4:02 PM
Why are our enclosures so expensive?
You most certainly can make an enclosure at home for less money if you have the right equipment and experience!  We've sold enclosures to thousands ...
Fri, 18 Feb, 2022 at 12:38 PM
Order Processing Speed
We've all gotten used to Amazon's same-day shipping and 2-day delivery times.  While it's great on the receiving end, living up to those expecta...
Wed, 5 Apr, 2023 at 11:52 AM
Frequently Asked Purchasing Questions
Purchase Orders We are a small company that sells everything direct to consumers online. As such we don't have time to run credit checks needed to do p...
Thu, 14 Mar, 2024 at 9:44 PM
Exchanges
If you purchased the wrong item and want to exchange, no problem! First, send the items you wish to return to: 3DUPfitters LLC 219 W Lewis St Gree...
Tue, 6 Apr, 2021 at 9:53 PM
International 3D Enclosure Shipping
We've received requests to ship enclosures all over the world, but the costs have all over the board: for some countries, shipping costs are reasonab...
Wed, 26 May, 2021 at 7:21 PM
Will You Sell Your Designs?
We often get requests to make our designs public so that people can build their own enclosures.   Unfortunately our target market is not the DIY mark...
Sun, 3 Oct, 2021 at 7:24 PM
No Phone Support
We're a small company with only a couple of employees, and we can't be on the phone to answer basic questions or we'd get nothing done all day. ...
Thu, 4 May, 2023 at 6:36 PM
Do you have discount codes?
One big trend you see in online retail is the ubiquitous discount code. The idea is simple:  jack up prices by 25%, and then offer 25% discounts.  You see t...
Wed, 5 Apr, 2023 at 11:49 AM
How to Measure for a Custom Enclosure
It can sometimes be challenging to visualize what an enclosure would be like over your scientific equipment or 3D printer.  if you follow this process, you ...
Wed, 13 Mar, 2024 at 5:32 PM